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At Lubay, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website lubay.in or make a purchase from us.
1. Information We Collect
When you use our website, we may collect the following information:
Personal details: Name, email address, phone number, billing and shipping address.
Payment details: UPI, credit/debit card information, or other payment-related details (processed securely through payment partners, not stored by us).
Order details: Products you purchase, preferences, and order history.
Technical details: IP address, browser type, device information, and cookies for improving your browsing experience.
2. How We Use Your Information
We use your information for:
Processing and delivering your orders.
Providing customer support and responding to queries.
Sending important updates about your orders, offers, and promotions (only if you opt-in).
Improving our website, services, and user experience.
Preventing fraudulent or unauthorized transactions.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with trusted partners only when necessary:
Delivery partners to ship your orders.
Payment gateways to process transactions securely.
Legal authorities if required by law or to protect our rights.
4. Data Protection & Security
We use SSL encryption and trusted payment gateways to protect your financial data.
Your personal information is stored securely with restricted access.
However, no method of transmission over the internet is 100% secure. While we take strong measures, we cannot guarantee absolute security.
5. Cookies & Tracking
Our website uses cookies to:
Remember your preferences.
Improve website performance and personalize your experience.
Analyze site traffic.
You can disable cookies in your browser settings, but some features of the site may not work properly.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Opt out of marketing communications anytime.
Contact us for any privacy concerns.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about our Privacy Policy, please contact us:
📩 Email: lubayindia@gmail.com
🌐 Website: www.lubay.in