At Lubay, we strive to ensure customer satisfaction. If you encounter any issues with your order, please follow the steps below:
How to Request a Refund
Contact Us: Reach out to our customer support team at lubayindia@gmail.com within 1 days of receiving your order.
Provide Details: Include your order number, a description of the issue, and any supporting evidence (e.g., photos or videos).
Review Process: Our team will review your request and determine eligibility for a refund based on our policies.
Dispute Resolution
If you disagree with our decision regarding a refund, you may:
Appeal the Decision: Provide additional information or clarification to support your case.
Contact Support: Reach out to our customer support team for further assistance.
Please note that refunds are processed back to the original payment method and may take 3 to 5 business days to reflect in your account.
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